Terms & Conditions
General Terms of Sale: Access Codes & Accounts for Digital Content
1. Introduction
Please read the following important terms and conditions before purchasing any access codes for digital games and/or content through this website.
2. Who We Are
These terms and conditions (“Terms”) govern the sale and supply of access codes to digital content by Motion 7 DSO-IFZA, a company registered in the United Arab Emirates under company registration number 38091, having its registered office at Office Unit 38091-001 IFZA Business Park, DDP, Dubai, UAE (“MOTION 7 ECOMMERCE – FZCO”, “we”, “us”, “our”) via www.neoksa.me and our mobile applications (“Website”).
We list various digital content on our Website, such as downloadable game titles and other content (“Content”). We sell official keys issued by the publisher or developer of the Content (“Developer”), allowing users to unlock, access, and download the Content from the Developer’s platform (“Code(s)”). We do not develop the Content or operate the Developer’s platform. You may also be subject to the Developer’s end user license agreement and other terms.
3. How to Contact Us
You can contact us through the support and ‘contact us’ links on the Website (https://neoksa.me/en/contact-us/) or by emailing us at support@neoksa.me. Customer services and technical support are managed by “Tawik.io” on behalf of MOTION 7 ECOMMERCE – FZCO.
4. About You
To purchase Codes from us, you need a valid user account on the Website (“User Account”), a valid payment method, and a device capable of accessing and downloading the Content (“Device”). Keep your User Account details secure and do not share them. If you are a minor, you must have parental or guardian permission to purchase Codes and comply with age restrictions for certain Content.
5. Your Device and Data
Before ordering, ensure your Device meets the hardware and software requirements for the Content. You are responsible for any data fees incurred from third parties (e.g., your internet provider). Check the file size of your Content to avoid exceeding your data limit.
6. Your Privacy and Personal Data
Any personal data you provide will be handled in accordance with our Privacy Notice (https://neoksa.me/en/privacy-policy). For partners, we may use YouTube API Services, subject to YouTube’s Terms of Service.
7. Our Contract with You
When you purchase Codes from us, you enter into a contract for the supply of Codes to access and download Content from the Developer’s platform. You will be bound by:
- Our Terms of Use
- Affiliation Program terms and conditions, if applicable
- N Credits terms and conditions, if applicable
- Any additional terms we notify you of, with a 30-day notice period.
8. Ordering from Us
To place an order, log into your User Account, select your Content, choose any available editions or features, and proceed with payment. We will send a Confirmation Email if we accept your order, forming a legally binding contract.
9. Accessing Your Code and Content
After receiving the Confirmation Email, the code or account details will be attached. You will need to visit the preferred gaming/redemption platform and download the Content.
10. Price and Payment
The price for Codes is displayed on the Website. Prices include VAT where applicable. We accept most major cards and other payment methods specified during the payment stage. Payment processing and refunds are managed by “Payment Gateway” Company on our behalf.
11. Your Rights to End the Contract
You can end the contract if:
- We notify you of changes you do not agree with
- There are errors in the price or description of the Code
- There are significant delays beyond our control
- We suspend supply of the Code for technical reasons
- You have a legal right to end the contract
You can cancel your order within 1 day after receiving the Confirmation Email, unless you have already used it.
12. Permissions to Use Content
When you buy a Code or add an account you receive a license to use the Content according to the Developer’s end user license agreement. You do not own the Content and must comply with all related restrictions.
13. Our Rights to End the Contract
We may end the contract if:
- You breach the terms
- Your payment fails
- Other specified circumstances occur
14. Nature of the Codes and Content
We will ensure Codes are free from defects and use reasonable efforts to keep them virus-free. However, Codes and Content may have minor bugs.
15. Faulty Codes
Check Codes upon receipt and notify us of any defects. Ensure you have the necessary base game title and updates installed to avoid non-conformity.
16. Limit on Our Responsibility to You
We are liable for foreseeable loss or damage caused by our breach of these Terms but not for any unforeseeable loss or damage. We do not exclude or limit liability where it would be unlawful to do so.
17. Other Important Terms
- We may transfer our rights and obligations under these Terms to another organisation.
- Each section of these Terms operates separately. If any part is deemed unlawful, the rest will remain in effect.
- These Terms are governed by UAE law, with disputes subject to the jurisdiction of UAE/Dubai courts.
Terms of Use
1. Introduction
Welcome to the website www.neoksa.me and our mobile applications (collectively, the “Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree with these Terms, please do not use our Website.
2. Who We Are
This Website is operated by MOTION 7 ECOMMERCE – FZCO in DSO-IFZA, a private company incorporated under the laws of the United Arab Emirates under company registration number 38091 and having its registered office at Office Unit 38091-001 IFZA Business Park, DDP, Dubai, UAE (“MOTION 7 ECOMMERCE – FZCO”, “we”, “us”, “our”).
3. Use of the Website
3.1. Eligibility
To use our Website, you must be at least the age of majority in your jurisdiction. By using our Website, you represent and warrant that you meet this eligibility requirement. If you are a minor, you may use the Website only with the involvement of a parent or guardian.
3.2. User Account
To access certain features of our Website, you may be required to create a user account (“User Account”). You must provide accurate and complete information during the registration process and keep your User Account information updated. You are responsible for maintaining the confidentiality of your User Account login details and for all activities that occur under your User Account.
3.3. Prohibited Activities
You agree not to engage in any of the following activities:
- Violating any applicable laws or regulations.
- Infringing on the intellectual property or other rights of any third party.
- Distributing viruses, malware, or other harmful software.
- Engaging in fraudulent activities or impersonating any person or entity.
- Using the Website to collect or store personal data about others without their consent.
4. Purchase of Digital Content
4.1. Access Codes for Digital Content
We sell access codes (“Code(s)”) that allow you to unlock, access, and download digital content (“Content”) from the developer’s platform (“Developer”). By purchasing Codes from us, you agree to comply with the Developer’s end user license agreement and other terms related to its Content and platform.
4.2. Order Process
To place an order, you must log into your User Account, select the desired Content, and complete the payment process. We reserve the right to refuse or cancel any order for reasons including but not limited to the unavailability of the Content or issues with payment authorization.
4.3. Pre-Orders
You may pre-order Codes for unreleased Content. Pre-orders are subject to the same terms and conditions as regular orders, with the exception that the Codes will not be available until the Content is released by the Developer. You may cancel your pre-order at any time before the Content is released.
5. Pricing and Payment
5.1. Pricing
The price for Codes is as displayed on the Website at the time of purchase. Prices are subject to change without notice and may vary based on your location. The price includes VAT where applicable.
5.2. Payment
We accept various payment methods as specified on the Website. Payment must be authorized by the relevant card issuer or payment processing provider. We use secure payment mechanisms to protect your payment information.
5.3. Refunds
Refunds are processed in accordance with our General Terms of Sale. If you are entitled to a refund, it will be issued using the same method of payment used for the original purchase.
6. Intellectual Property
6.1. Ownership
All content on the Website, including text, graphics, logos, and software, is the property of MOTION 7 ECOMMERCE – FZCO or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our prior written consent.
6.2. License
When you purchase a Code, you are granted a non-exclusive, non-transferable license to use the relevant Content in accordance with the Developer’s end user license agreement. You do not acquire any ownership rights in the Content.
7. User Content
7.1. Submissions
If you submit any content to the Website, including reviews or comments, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content.
7.2. Prohibited Content
You agree not to submit any content that is illegal, offensive, defamatory, or infringes on the rights of any third party. We reserve the right to remove any content that violates these Terms or is otherwise inappropriate.
8. Privacy
Your privacy is important to us. Please review our Privacy Notice at https://neoksa.me/en/privacy-policy to understand how we collect, use, and share your personal data.
9. Termination
We may terminate or suspend your access to the Website and your User Account at any time, with or without cause, and without notice. Upon termination, all licenses and other rights granted to you in these Terms will immediately cease.
10. Disclaimers and Limitations of Liability
10.1. No Warranty
The Website and all content and services provided through it are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the Website or its content.
10.2. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Website or any Codes or Content purchased through the Website.
11. Changes to These Terms
We may update these Terms from time to time. The most current version will be posted on the Website. Your continued use of the Website after any changes to these Terms constitutes your acceptance of the updated Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the UAE. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the Dubai/UAE courts.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us through the support and ‘contact us’ links on the Website or by email at support@neoksa.me.
